Most of the services ITTS provide are based on outbound calls however we also have the infrastructure in place to manage inbound calls as part of a clients marketing campaign.
By directing your enquiries to ITTS, you can be confident
every response is handled in a timely and professional manner.
We verify all customer data and qualify each response appropriately.
We can respond to any source of enquiry :
The ITTS Approach
The response handling process for each campaign is tailored
to the requirements of the client.
It may just involve
logging the contact details in a database, to sending
out a literature fulfilment pack or to making
a follow up qualification call. However you want the enquiry
handled we have the
processes in place to provide you with an efficient and
professional outsourced service.
At the end of the campaign we provide
a detailed summary categorising the enquiries and the recommended
follow up action required.
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