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Sample Sales Researcher Profile
Sample Tele-Researcher Profiles
Sample Telemarketing Profiles
The breadth and depth of the expertise within
ITTS sets us apart from our competitors. To illustrate this
we have provided a brief description of representative individuals
from each of the teams.
Sample Sales Researcher Profiles
SR 1
A total of 30 years IT sales experience much of which was spent
with Olivetti, Origin and TN Solutions. This SR has run both
new business and account management territories in process
and discrete
manufacturing, supply chain industries and retail sectors. Experience
spans hardware and core application sales as well as outsourcing
and managed services.
SR 2
This SR has a total of 18 years exposure to various IT sales
and sales management roles having held positions with ICL,
STC and
Admiral. Sectors worked include Banking and Insurance as well
as significant involvement in Central and Local government
sales.
SR3
With a total of 28 years in the industry, this SR has sales and
sales management experience having sold hardware platform in
both the UK and USA
for Data General. Sales experience includes roles with OD Systems,
BIS and Proasis with wide ranging exposure to many vertical sectors.
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Sample Tele-Researcher
Profiles
TR1
From the start of his career this TR has been involved in management training
and development within the public sector. He was in the position of a direct
sales agent with Combined Insurance of America on a self employed basis,
cold calling selling Accident & Health Care Insurance. He won a number
of achievement awards in this field for both the North West and the UK. He
then went on to manage a communications company which he ran for a year before
moving in to the role of a Tele-Researcher, where he has become one of the
senior team members being skilled in event population.
TR2
After studying at the University of Central Lancashire this TR has spent 3
years in telesales based new business development roles, cold calling SME's
promoting new media technology. This was with Touch Plc and various agencies,
and was a period where his success and ability was rewarded with rapid progression
into management. He was instrumental in the start-up of a now thriving UK
off-site data storage company, working in partnership providing IT research,
analysis and technical assistance. This high level of achievement is backed
up by a total of 5 years experience in customer service having completed
extensive CS training programs with companies such as Great Universal, Time
Computers and Vodafone.
TR3
With over 6 years experience of dealing with customers face to face and over
the phone, 2.5 years specifically working in a Tele Researcher capacity,
this TR has gained knowledge of Information Technology Security from working
closely with clients such as Vistorm and Real Solutions. He has a background
in Business Studies at college, which has been coupled with management training
and staff development programmes to become one of the leading staff development
trainers in his department.
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Sample
Telemarketing Profiles
TR1
Having completed an Economics degree from Manchester Metropolitan University
this individual then underwent a course that culminated in an MCP qualification
in Windows 2000 Professional Support and Administration. During this time
he worked in a customer facing role for a major food retail outlet. With
this new qualification, he sought a role that would help to further develop
his communication skills, ideally in an IT environment. Has completed projects
for companies such as IBM and Cisco, Ascent and SCC.
TR2
One of the most senior members of the telemarketing team having worked for
ITTS for over 5 years. During that time she has worked closely with clients
such as Oracle, HP and Ariba, on a variety of inbound and outbound projects.
She has a particular interest in the public sector and has been involved
in organising a number of high profile events for Oracle's Public Services
division. As one of the company's most experienced questionnaire agents she
also acts as a first point of contact for several inbound client lines. Also
been responsible for training and monitoring of new staff.
TR3
Started work in a call centre environment combining lead generation and customer
service then moved to a software training company, managing courses, which
involved booking venues, trainers and also delegate management. Since joining
ITTS has been involved in high profile questionnaire projects for clients
such as HP, Compaq, SAP and Microsoft.
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